Emergency numbers
In a medical emergency call 999 first. These national lines are free and answer 24 hours unless noted.
National Emergency Service
999Police, fire service and ambulance. Free from any phone, 24 hours.
Call 999National helplines
Shastho Batayon (national health helpline)
Run by the Directorate General of Health Services. Doctors give advice by phone and can help you find an ambulance or blood.
News reports in 2026 said this service faces a funding shortfall and may change. If it does not answer, call 999.
Sukhi Poribar (family planning helpline)
Run by the Directorate General of Family Planning. Advice on family planning, periods, pregnancy and care after birth, newborn and adolescent health.
Fire Service & Civil Defence
Fire, rescue and fire service ambulances. This number replaced 16163.
National Call Centre
Government information and services, and reports of social problems such as child marriage.
Helpline for violence against women and children
Ministry of Women and Children Affairs. Also for preventing child marriage.
Child Helpline
For children in danger or needing protection. Department of Social Services.
Kaan Pete Roi
Emotional support and suicide prevention. Volunteers listen in confidence. Normal call charges apply.
Hours: Every day, 3 pm to 3 am
Moner Bondhu
Mental health counselling (NGO). Normal call charges apply.
Hours: Office hours
Numbers last checked: October 2026
Poisoning
Bangladesh has no national poison information helpline. For poisoning, call 999 or 16263, or go straight to the emergency department of the nearest medical college hospital. Dhaka Medical College Hospital has a toxicology unit. Take the medicine, chemical or its container with you.
Find help near you
- Ambulance servicesAmbulance phone numbers by district
- Blood banks & organisationsBlood banks and blood organisations
- Government hospitalsPhone numbers and map links for every district hospital and upazila health complex
- Hospitals & clinicsHospitals and clinics with emergency departments
District listings come from public sources and are not yet verified. Call to confirm.
Common questions
What number do I call in a medical emergency in Bangladesh?
Call 999, the National Emergency Service. It is free from any phone, answers 24 hours, and sends police, the fire service or an ambulance.
Can I talk to a doctor on the phone for free?
Yes. Shastho Batayon, the national health helpline run by the Directorate General of Health Services, is 16263. Doctors give advice by phone and can help you find an ambulance or blood. If it does not answer, call 999.
How do I get an ambulance?
For a government or fire service ambulance call 999. Private, hospital and charity ambulances are listed by district on healthindex.bd's ambulance page; call to confirm before relying on one.
Is there a poison helpline in Bangladesh?
No, Bangladesh has no national poison information helpline. For poisoning call 999 or 16263, or go straight to the emergency department of the nearest medical college hospital, taking the medicine, chemical or its container with you.
Which helpline helps women and children facing violence?
Call 109, the helpline for violence against women and children run by the Ministry of Women and Children Affairs. For a child in danger you can also call the Child Helpline, 1098.
Where can I get advice on family planning or pregnancy?
Call 16767, Sukhi Poribar, the family planning helpline of the Directorate General of Family Planning, for advice on family planning, periods, pregnancy and care after birth, and newborn and adolescent health.